A DIGITAL ASSISTANT FOR EVERYONE
The Digital Assistant can…
Provide static information, such as a store’s opening hours
Provide dynamic information, such as the weather or a product’s stock
Include machine learning and artificial intelligence (AI) processes
Perform transactions such as orders, purchases, payments
Have the possibility of intervention by a physical person (live agent).
ADMINISTRATIVE
Management environment
Flexible and adaptative
With full access to functions and features of digital assistant products.
- Integration of the respective infrastructures (servers, databases, backup process)
- Operation of the Back office/administration application supporting the botakis platform
- Statistical data support
- Provision of APIs and SDKs for the integration of third-party application code through the administration panel of the Back office/administration application
- Logic board – questions and answers
- Reporting of unanswered questions and dynamic one-click enrichment
- Import content through CSV files
ANALYTICS
Ability to monitor statistics from an administrative environment with the aim of understanding traffic and continuous improvement of the digital assistant.
- View qualitative and quantitative data
- Live track of statistical results
- Export CSV files
- Most asked questions
- Monitoring not handled answers